aXon Clinical Psychology and Neuroscience
FAQs

Clinical Psychology & Neuropsychology FAQs

Do I need this service?

What does a clinical psychologist do?

A clinical psychologist is a highly trained mental health professional who helps people understand, manage, and overcome emotional, behavioural, and psychological difficulties. They work with individuals experiencing concerns such as anxiety, depression, stress, trauma, relationship challenges, grief, and other life difficulties.
Clinical psychologists use evidence-based assessment and therapy to help clients better understand their experiences, develop practical coping strategies, and create lasting positive change. Treatment is tailored to each person’s unique needs, goals, and circumstances, providing a safe, supportive, and confidential space to explore challenges and build resilience.

What is neuropsychology & when should someone see a neuropsychologist?

Neuroscience helps us understand how brain processes influence emotions, behaviour, attention, memory, stress responses, and recovery. Psychological treatment at aXon Clinical Psychology & Neuroscience is informed by current evidence from clinical psychology and neuroscience while remaining tailored to the individual’s circumstances and goals.

Can psychological therapy help anxiety and stress, trauma, chronic pain?

Yes. Psychological therapy can be effective for a wide range of concerns, including anxiety, stress, trauma, and chronic pain. Therapy aims to help you understand the factors contributing to your difficulties, develop practical strategies to manage symptoms, and improve your overall wellbeing and quality of life.
Using evidence-based approaches, a clinical psychologist works collaboratively with you to develop skills that support emotional resilience, healthier coping, and lasting change. Treatment is tailored to your individual circumstances, goals, and experiences, recognising that every person’s journey is unique.

Can Anette help with my condition?

Can psychological therapy help anxiety and stress, trauma, chronic pain?

Yes. Anette works with adults experiencing a range of psychological and health-related concerns, including anxiety, stress, trauma, and chronic pain. She uses evidence-based therapies tailored to your individual needs, helping you better understand your experiences, develop effective coping strategies, and improve your overall wellbeing.
If you’re unsure whether your concerns are the right fit, you’re welcome to get in touch. Anette can discuss your needs and help determine whether her services are appropriate or recommend alternative support if needed.

Can psychology help people living with autoimmune conditions?

Yes. Living with an autoimmune condition can affect many aspects of life, including emotional wellbeing, stress levels, relationships, work, and daily functioning. Psychological therapy can help you develop practical strategies to manage the emotional challenges that often accompany chronic illness, while building resilience and improving quality of life.
Anette takes a holistic, evidence-based approach, recognising the close connection between physical health and psychological wellbeing. Therapy is tailored to your individual circumstances and can complement the medical care you receive from your healthcare team.

Can a psychologist help adults or children with ADHD?

Yes. Psychologists can support both adults and children with ADHD by helping them better understand how ADHD affects their daily life and by developing practical strategies to manage its challenges.
Support may include building skills for organisation, time management, emotional regulation, attention, and coping with stress, as well as addressing related concerns such as anxiety, low mood, self-esteem, or relationship difficulties. Therapy is tailored to the individual’s strengths, goals, and circumstances and may form part of a broader care plan alongside other healthcare professionals where appropriate.
If you’re unsure whether psychological support is right for you or your child, Anette can discuss your needs and help determine the most appropriate next steps.

Can a psychologist help adults or children with autism?

Yes. Psychologists can support both autistic adults and children by helping them understand their strengths, navigate challenges, and develop strategies that enhance wellbeing and everyday functioning.
Support may include managing anxiety, stress, emotional regulation, sensory challenges, social relationships, life transitions, and the emotional impacts of living in a world that may not always accommodate individual needs. Therapy is tailored to each person’s goals, preferences, and experiences, using evidence-based approaches that respect neurodiversity and build on existing strengths.
If you’re seeking support for yourself or your child, Anette can discuss your needs and help determine whether her services are the right fit or recommend other appropriate supports where needed.

Can a psychologist assist with complex mental health presentations?

Some people present with multiple interacting factors such as health conditions, neurological symptoms, trauma histories, pain, emotional difficulties, developmental differences, or diagnostic uncertainty, and that assessment and treatment are tailored to the individual.

Practical appointment questions

Do I need a referral to see a psychologist?

No. You do not need a referral to book an appointment with a psychologist as a private client. However, if you wish to claim Medicare rebates, you will generally need a valid Mental Health Treatment Plan and referral from your General Practitioner (GP), or an appropriate referral from another eligible medical specialist.

Can I claim Medicare rebates?

Clients with a current Mental Health Treatment Plan from their General Practitioner may be eligible for Medicare rebates for psychological services.
If you are unsure about your eligibility or referral requirements, our office will be happy to discuss these with you.

What is a Mental Health Treatment Plan?

A Mental Health Treatment Plan is prepared by your GP after assessing your mental health needs. If you are eligible, the plan allows you to access Medicare rebates for a specified number of psychology sessions each calendar year. Your GP can explain the process and whether this option is suitable for you.

What happens at the first appointment?

Your first appointment is an opportunity to discuss your concerns, your personal history, and what has brought you to therapy. Together, you and your psychologist will explore your goals and develop a plan for treatment that is tailored to your individual needs. There is no pressure to share more than you feel comfortable with.

How long are appointments?

Standard appointments are approximately 50 minutes in duration. In some circumstances, longer appointments may be available if clinically appropriate and arranged in advance.

How often will I need to attend?

The frequency of appointments varies depending on your individual needs, goals, and circumstances. Many clients begin with appointments every one to two weeks and adjust the frequency over time in consultation with their psychologist.

What should I bring to my appointment?

f you have been referred under a Mental Health Treatment Plan, please bring your referral (if it has not already been sent to us), along with your Medicare card and any relevant information that may assist your psychologist. You are also welcome to bring a list of any questions or concerns you would like to discuss.

Location of aXon Clinical Psychology & Neuroscience

Where is aXon Clinical Psychology & Neuroscience located?

Our clinic is located in the Carbrook / Mount Cotton region in Brisbane’s bayside area. Clients attend from across Brisbane, Logan, the Redlands, the Gold Coast, regional Queensland, and interstate where appropriate services can be provided.

Do you work with children, adult, older adults, and families?

Yes, our clinical work covers all of these, with children accompanied by a parent.

Do clients need to live neat Carbrook or Mount Cotton

We have clients from many areas, such as regional Brisbane and the Sunshine Coast.

General Clinic Information

Appointments

Appointments are available by prior arrangement. As the clinic is located on private property, attendance is by appointment only.
Please contact us to discuss appointment availability, current fees, and any questions you may have before your first appointment.
Some appointments outside standard business hours may be available by arrangement.

Fees and Payments

Fees vary depending on the type and length of service provided. Please contact the clinic for current fee information.
Payment is required on the day of your appointment. Where eligible, Medicare rebates can generally be processed following payment.

Appointment Changes and Cancellations

If you need to cancel or reschedule an appointment, we ask that you provide at least 24 hours notice where possible.
We understand that unexpected events and illness can occur. Please contact the clinic as soon as possible if you are unable to attend.
Cancellation fees may apply to late cancellations or missed appointments.

Health and Safety

To help maintain a safe environment for all clients, we ask that appointments be rescheduled if you are experiencing symptoms of a contagious illness.
If you are uncertain whether your appointment should proceed, please contact the clinic and we will be happy to discuss available options.

Questions or Concerns

We welcome questions about our services, appointments, or your care.
If you have any concerns regarding your treatment or experience with the clinic, please feel free to discuss these with Anette or contact the office. We are committed to addressing concerns respectfully and professionally.